Super 8 By Wyndham Black Mountain Hotel, Black Mountain

My stay at the hotel had its ups and downs. The rooms were spacious and nice but had a bad smell due to a combination of cigarettes and dirty carpet. The property overall was very dirty and musty, with food particles and used plastic spoons on the floor. However, the staff members were helpful and friendly, taking pride in their job even during busy times. The location was a bit sketchy, though easily accessible, and the dining options left a lot to be desired.

My stay at the hotel was overall pleasant. The rooms were comfortable and clean, although there was a slight smell of smoke and some water damage in the bathroom. The price was very reasonable, and I would consider staying there again. The staff provided helpful service, although it was a bit challenging to manage the water in the bathtub/shower. The location was convenient, being close to shops and a delicious Mexican restaurant, but noise from the stream in the parking lot affected the sleeping experience. The dining options were limited, mainly consisting of pastries, but what was available was sufficient. Additional details included that the staff was friendly and professional, and the hotel was easily accessible.

The hotel had some positive aspects like spacious rooms with comfortable beds, but they could use some updating. Unfortunately, the lack of customer service and nosy behavior of the staff was a major drawback. The breakfast was quite basic, and cleanliness issues were prevalent in the rooms, especially the bathrooms.